Business practise

The Code of Conduct

Clarifies the standards of behaviour that are expected of Staff in the performance of their duties. It gives guidance in areas where staff need to make personal and ethical decisions.

EXAMPLE (Code of conduct law in NZ when importing a vehicle)

"New Zealand law (and in particular the Consumer Guarantees Act 1986, the Fair

Trading Act 1993, and the Vehicle Standards Compliance Rule 2002 (Standards

Compliance 2002 Rule 35001/1) places responsibility upon the importer and trader of

used vehicles to ensure that those vehicles are safe. Both traders and importers of

used vehicles provide those vehicles to consumers subject to a statutory guarantee that

the vehicle is safe. Traders of used vehicles, or the importers of those vehicles are

therefore fully responsible for all safety related recalls and all costs associated with the

rectification of used vehicles they have imported."

REFERENCE http://www.mia.org.nz/Code_of_Conduct_used_imports_recalls.pdf


Industry practice

Rules & regulations, made with Industry input that may influence Government Regulations.
The term "best industry practice" refers to ethical practices that the industry is expected to follow.

EXAMPLES

Code of Practice for New Cars
This standards are related to the honesty of advertising, the necessity and quality of the manufacturer's warranty, the quality of new cars, the prompt and helpful handling of complaints and the ready availability of replacement parts
Code of Practice for Service and Repair
Transparent and fair way of doing business," with its principles of quoting only all inclusive prices and issuing invoices that match them, honest advertising, completed work, prompt complaint handling and competent staff.
Company practice

What a Company does on a regular basis or the way things are done in this Company.
To do or perform (something) repeatedly in order to acquire or polish a skill: practice
To give lessons or repeated instructions to;
To carry out in action

 EXAMPLE

Disability in the workplace